Citizens Security Group Benefits (CS Group) is pleased to offer dental and vision coverage for the members of the Commonwealth of Kentucky employees and retirees. We provide two dental options and one vision option for you to choose for you and your family’s benefit needs. At CS Group, we pride ourselves on friendly, person-to-person service when you call our office – – with live customer service during normal business hours. We also provide convenient, web-based self service 24/7 to meet your needs, should you require information after-hours.
This website is designed specifically for the Commonwealth of Kentucky to help you understand the benefit options available through payroll deduction as a Commonwealth of Kentucky employee. We also offer Commonwealth retiree coverage through convenience bank draft or annual payments. If you have any questions, please Contact Us.
Thank you for choosing CS Group and our Kentucky-based products and services. CS Group Benefits is the group division of Citizens Security Life Insurance Company, which is based in Louisville, Kentucky.
Please review our Welcome Commonwealth Employees Letter, which summarizes your dental and vision plans and monthly rates
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As you may know, on February 21, 2024 Change Healthcare became the most recent victim of a high-profile cyber security attack, an attack which could have a ripple effect on dental claims processing. We are tracking this very closely to understand all possible implications. Current status updates from Change Healthcare are available on its website at https://status.changehealthcare.com/.
We have no current concerns regarding our data privacy or security, but due to an event like this, its plausible to expect business operations and deliverables that are subject to data/image transfer to experience a slowdown. We are examining this real time and will regularly update our site with our best estimation on the possible impacts of this.
We have believed and invested in data security as an incomparable pillar of the business. It’s a proper time to reaffirm our commitment to you in this regard. While we have a rigorous cyber security process in place, moments like this mandate even more self-scrutiny which we are affecting. Thank you for your partnership and confidence.
Dental providers, please refer to https://thecsbenefits.com/provider/ for alternative methods for claim filing.